Need help with 2FA Login

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Neha Sharma

• October 13, 2021 19:01

Hi I am an Adobe employee and lost access to my old device with 2FA enabled.  I am unable to access Fastly. Need access at the earliest, will be great if someone can respond here.

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  Marcus Campbell

  • October 13, 2021 19:09

  Hi Neha, 

  Thanks for posting here. You can follow the instructions in this guide on how to access you account without your device. 

  If you experience any difficulties with the process above you can contact a superuser for your organization and ask them to reset your two-factor authentication. 

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