Dara Roberts

Customer Support At Fastly

  • Total activity 52
  • Last activity
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Activity overview

Latest activity by Dara Roberts
  • Dara Roberts commented,

    Hi Jindrich, Sorry for the delay in response. Let me make a ticket so we can assist you further! Be on the lookout for a support@fastly.com email :) Cheers,  Dara 

  • Dara Roberts commented,

    Official comment

    Hi Matrix,  Apologies for the long delay in answering!  A Fastly-Stats response header lets you know if IO was run or not (it would respond with io=1).  A fastly-io-warning or fastly-io-error doesn...

  • Dara Roberts commented,

    Hi Alex!  I'm going to create a support ticket to further assist you. Be on the lookout for an email from support@fastly.com. Cheers,  Dara

  • Dara Roberts commented,

    Official comment

    Hi JD! That is not possible. Usage is aggregated by region before being rated, so all the services are collapsed prior to billing. What we recommend is to pull usage by service, divide that by tota...

  • Dara Roberts commented,

    Hi Matt,  Thanks for using the community forum!  In order to debug this further I'll be reaching out to you through our internal support system. Be on the lookout for an email from `support@Fastly....

  • Dara Roberts commented,

    Hi Jonathan and Thomas,  Thanks for the feedback!  I'll add this to our feature requests. If you have any questions or want to check in on the status of this please write into `support@Fastly.com`....

  • Dara Roberts commented,

    Official comment

    Hi Tom!  We use Digital Element's database. You can connect with them or write into us at `support@Fastly.com` to get this resolved.  Cheers,  Dara

  • Dara Roberts commented,

    Hi Emma!  Thanks for posting to our community forum.  Are you a Fastly customer who is having some trouble getting this domain added or are you a user who is seeing this domain error? Cheers,  Dara

  • Dara Roberts commented,

    Hi Matthew,  I wanted to follow up with you on some specifics of this. I've created a ticket and am reaching out to you right now!  Cheers,  Dara

  • Dara Roberts commented,

    Hi Charlie,  Thanks for the feedback! To discuss this further with you I'm going to reach out to you directly.  Keep an eye out for my email.  Cheers,  Dara